Restoring Hope at Work · Greater Green Bay
Clear boundaries. Private choices.
Learn what employers may receive, what remains private, and how employee choice and confidentiality are protected.
Privacy is part of the design
Your organization receives implementation support and privacy-protected aggregate information—not individual clinical information through the general program.
Employer may receive
- Eligible-life counts and aggregate use when privacy thresholds are met
- Median time from first contact to an offered appointment
- Aggregate service categories with small-number suppression
- Aggregate satisfaction and access barriers
Employer does not receive
- Names, contact details, diagnoses, symptoms, or selected faith pathway
- Individual appointments, attendance, missed visits, or treatment status
- Notes, care plans, outcome scores, medications, or substance-use history
- Fitness-for-duty, discipline, disability, return-to-work, or productivity conclusions
Your questions, answered
Will an employer know who uses the program?
Not through the general program. Employers receive aggregate information only when privacy thresholds are met.
What individual information is withheld?
Names, contact details, diagnoses, symptoms, appointments, attendance, treatment notes, care plans, outcome scores, medication information, substance-use history, and selected faith pathway.
Can a manager require counseling?
The general program is voluntary. Managers may share the resource. Mandatory referrals and compliance reporting are outside this program.
Can faith content be required?
No. Employees may choose a non-faith clinical route and may decline prayer, Scripture, or spiritual discussion without losing access.
What appears on an invoice?
Only the minimum information permitted by the agreement and privacy design. Invoices do not identify diagnoses or treatment details.
Are substance-use records different?
They may receive additional protection under federal and state law. The program applies the appropriate workflow when those rules apply.
Are groups confidential?
RHM protects its records and sets participant expectations, but it cannot guarantee another group member’s conduct.
Is the program a crisis line?
No. Call 911 for immediate danger. Call or text 988 for suicide or crisis support in the United States.
Is neurofeedback guaranteed to work?
No. It may assist some clients with selected goals; evidence and response vary. Screening and planned reviews guide continuation.
What happens when an allowance is exhausted?
Ask about insurance if accepted, self-pay, scholarship support, or an outside referral. Eligibility and coverage are determined by the signed agreement; services are not unlimited.
Limits of confidentiality
Your provider explains the applicable limits before services begin. Examples may include immediate safety concerns, suspected abuse or neglect, court orders, insurance or billing requirements, and other duties required by law. Substance-use records may receive additional protection. Any individual disclosure requires a valid, voluntary authorization or another lawful basis; the general employer reporting process does not provide individual clinical information.
Have a program privacy question?
Talk with the program team · (920) 319-4443Please do not send private health details through ordinary email or a general website contact form.
Restoring Hope Ministries
529 S. Jefferson St., Suites 102 & 106, Green Bay, WI
(920) 319-4443
Program materials and rates: September 20, 2026. A signed agreement controls. Services depend on eligibility, assessment, provider scope, capacity, and informed consent.
